Name: Naveen Gullapalli
Designation: Head – NGSC Hyderabad & NBSX
Company: Novartis Healthcare Pvt. Ltd. 
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Education:Institute of Chartered Accountants of India
ACA, Professional Accountancy
Summary:  As the head of the Novartis Hyderabad site, Naveen Gullapalli is responsible for the overall leadership of Novartis operations at Hyderabad, comprising over 6,500+ associates from various divisions and functions of Novartis. He leads the Site Leadership Team that provides leadership and governance for all site-related matters and provides oversight for all site capabilities such as finance, facilities, legal, human resources, IT, compliance, process excellence, innovation, and project management.

As the head of the global Novartis Business Services X (NBSX) based out of Hyderabad, Naveen also leads an edge organization in collaborating with start-ups and external eco-system partners to facilitate and develop exponential disruptive solutions at scale for NBS. The NBSX team runs like a start-up with a lean team willing to fail fast and aiming to go big.

During his over 25+ years of experience — the last 20 of which have been in Shared Services and global delivery centers — he has held various leadership roles across Asia, the Middle East and Europe in diverse areas such as IT, Finance & Accounting, and Customer Services.

Naveen is a Chartered Accountant, trained at Pricewaterhouse Coopers, graduated from Osmania University in Hyderabad, and has completed the Asia Leadership Program at INSEAD in Singapore.

Naveen is also holds the National Association of Software and Services Companies (Nasscom) co-chair for Hyderabad chapter and plays an active part in driving the Global Capability Center (GCC) agenda on behalf of the member organizations.